Delivery is available across Sri Lanka. Standard delivery usually takes 3–7 working days after order confirmation, depending on product availability and delivery location.

Bulky items such as appliances, machinery, roofing sheets, cement, steel, and building materials may require additional delivery time and delivery charges.

You will receive an order confirmation after placing your order. For bulky items, special orders, or location-based delivery charges, our team may contact you before dispatch.

Please check your items at the time of delivery. Any damaged, missing, or incorrect items should be reported within 48 hours with clear photos.

Returns or exchanges may be accepted within 7 days of delivery or purchase, subject to product condition and approval by Union Super Mart.

Items must be unused, uninstalled, undamaged, in original packaging and returned with a receipt, invoice, or order confirmation.

Cut materials, mixed paint, cement, chemicals, adhesives, special-order items, clearance items, installed products, used products, and opened or connected electrical items may not be eligible for return.

Damaged, defective, or incorrect products must be reported within 48 hours of delivery. Once reviewed and approved, we may arrange a replacement, refund, or warranty support where applicable.

Products with manufacturer or supplier warranty will be handled according to the relevant warranty terms.