General Privacy Policy

Union Super Mart may collect customer name, phone number, email address, delivery address, order details, quotation details, payment confirmation details and customer messages when customers use our website, place orders, request quotations or contact us.

We use customer information to process orders, prepare quotations, arrange delivery, confirm payments, respond to enquiries, provide customer support, handle returns and warranties and improve our services.

We may share necessary information with delivery partners, courier companies, payment gateway providers, banks, suppliers, warranty service agents or service providers only where required to process the order, delivery, payment, return or warranty request.

Union Super Mart does not store full card information. Card and online payment details are processed by secure third-party payment providers.

We may send order-related communications such as confirmations, delivery updates and customer service messages. Promotional messages will only be sent where permitted or where customer consent has been obtained.

We take reasonable steps to protect customer information from unauthorised access, misuse, loss or disclosure. However, no online system can be guaranteed to be completely risk-free.

Customers may contact Union Super Mart to request correction or review of their personal information held by us, subject to applicable law and business record requirements.

We keep customer information only for as long as needed for order processing, accounting, warranty, legal, customer service and business record purposes.

Intellectual Property Policy

All website content, including text, layout, design, graphics and Union Super Mart branding, is used for business purposes and should not be copied, reused or reproduced without permission.

Brand names, product names and product images belong to their respective owners where applicable. They are used to identify products sold or promoted by Union Super Mart.

If the website contains an error in price, image, description or availability, Union Super Mart may correct the error and contact the customer before proceeding with the order.